10-Step Checklist

For IT that just works

Checklist-cover"I just want IT that works, without adding to my workload." It's a common dream for business owners the world over. 

Download this checklist and work through the questions you need to ask to identify the gaps between the IT service you need and the IT service you're currently getting. It includes:

 - response time
 - proactive v's reactive support
 - reporting and accountability