Wi-Fi Calling is a new feature to improve call quality and reception in areas with unreliable coverage. It makes use of Wi-Fi networks to allow calls to be placed over the internet, rather than mobile phone networks.
For users suffering poor reception inside buildings, Wi-Fi Calling might be a viable solution.
Despite using the internet to place calls, Wi-Fi Calling is billed at your phone provider's normal rate. Though this may not be an issue with so many unlimited calling plans.
How to enable Wi-Fi Calling in iOS
- Open the Settings app > open Mobile.
- Open Wi-Fi Calling > Switch to On > A pop-up will appear, click Enable. Wi-Fi Calling will now be active.
Wi-Fi Calling is switched on when it displays in the signal section along the top of the iPhone. It will appear between the network name and the Wi-Fi signal strength indicator, seen here:
Do not be alarmed if you have enabled the feature, are connected to a wireless network and yet it does not appear. Wi-Fi Calling will only kick-in if the mobile network strength weakens compared to the local wireless network.
Wi-Fi Calling is confirmed as a feature on the iPhone 5c or newer, on the following Australian mobile networks:
- Boost Mobile
Note: Wi-Fi Calling will not work on all Wi-Fi networks. Business-grade networks may need to be configured to allow the feature.
Once enabled, calls can also be forwarded to other iOS and macOS devices within the same location. To switch-on forwarding to other Apple ID-linked devices, see Apple's guide here.
If you have any questions about Wi-Fi Calling, please contact your Sentrian Client Services Manager.