How-to change your Windows password

How-to change your Windows password

James Fletcher November 08, 2017 How To, Sentrian #AMA

  The Sentrian Service Desk team comes across all manner of questions on supporting, maintaining and operating IT systems. Sentrian #AMA (Ask Me Anything) is intended to share information on common issues, so you have the answers you need without having to call for help. Go ahead... ask us anything!


The end-of-year holiday period is rapidly approaching with many taking a well deserved break. For those with or without time off, the last thing on everybody's is whether their Windows password is going to expire. 

If you’re someone who needs access to email, files or applications during the holiday period, it can be beneficial to reset your Windows password before leaving the office. This is to help ensure that your access can go unimpeded, should you need to login outside the office. Plus, if your account has an expiry policy, it can help you avoid those pesky expiry notice emails while you're trying to relax.

Here's the quickest method for resetting your Windows password, if your logged in locally or remotely. 

Reset your Windows password
  1. Login to your Windows account. Once the desktop is visible, press and hold the CTRL + ALT + Delete keys on your keyboard.
    If you are connected to a Remote Session using Remote Desktop, press and hold the CTRL + ALT + End keys.
    A window will appear similar to this:
    Windows Control-Alt-Del

  2. Select 'Change a password'.
  3. The following screen will appear. Enter in your previous password, create and confirm a new password. Remember, password length is more secure than complexity. Ensure your password is a minimum of 8 characters, but a minimum of 16 characters is preferred. Try to use a memorable phrase, or string of random words with special characters throughout. See our password guide here.
    Hit enter once you've typed your new password in the 'Confirm password' box. 
    Windows Change Password

  4. If your password change is successful, you will be presented with the following screen (or similar).
    Otherwise, you will need to create a more sophisticated password.
    Windows Confirmed Password

  5. It's likely you will need to confirm your credentials in any apps or devices where your Windows account is used, e.g. Outlook on desktop and mobile. You will be prompted to enter your new password.

Even if your organisation does not set passwords to expire, it's good practice to regularly change passwords. If possible, use different passwords for different services. 

If you have any password issues, or would like help with other processes, see our other Sentrian #AMA posts, or contact the Sentrian Service Desk

Sentrian #AMA

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