What’s the next big thing in IT? What’s going to make its mark and become the next established technology?
- By 2018, 20 per cent of business content will be authored by machines.
Automation and artificial intelligence are becoming established technologies. Translating data-based and analytical information into natural language for the readable by the typical person is already possible and will continue to expand. Shareholder reports, legal documents, market reports, press releases, etc. can and will continue to be created and published by computers.
Take a look at the Associated Press. It already produces over 4000 automated news stories each quarter on business earnings reports alone. Straightforward data-based content will soon be the dominion of automation.
- IT service continuity a requirement
Downtime is now unacceptable. It may be due to the growth of mobile internet, it may be due to our machines being incredibly powerful. But for many, it’s now difficult sit back and wait for any major IT issues to be resolved. Even if it’s not an outright disaster, we don’t even accept network congestion as willingly as 5 years ago. Businesses must be cautioned against neglecting an IT continuity strategy, their competitors might be well prepared – and that can mean losing out.
- Start-up mentality
Don't immediately write this off as a cliché or a 'buzzword' trend. That's falling into the trap of ignoring this trend.
Having a start-up mentality means being willing to go after an IT opportunity even if the outcome isn't crystal clear. It means not waiting for the technology to be on offer to your business. It means making decisions.
Big data, the Internet of Things and mobile development are all areas for revenue growth for businesses. Taking advantage of these technologies means creating an idea of how you want them to work for your business and getting your IT to fall into line. It's about making your IT work for you.
- Individual digital mesh - The ambient experience and mandatory wearables
Being able to be productive away from the desk is about to be easier than ever. With smartphones, it's not as if we're completely offline when we head out for a coffee meeting or a lunch but doing the same jobs on your PC can still be faster. Being able to type up half an email on a mobile and then immediately finish it on your PC will quickly become a function you don't think twice about. Apple's Handoff is a start, but Microsoft's Continuum is a technology to keep your eyes on. Using universal apps, the experience on mobile and PC will be almost seamless. We are eagerly watching how it progresses.
Wearable devices may be required in as many as 2 million jobs worldwide by 2018. Most of these will be health and fitness trackers for those in roles like emergency services, athletes and remote services workers. Heart rates and respiration may be monitored to ensure their health. These technologies will fall into the background in these jobs, unlikely to overtly insert themselves.
- Non-stop demand
We hinted at this when we discussed IT service continuity, but non-stop demand is here. The cloud isn't just out there, it requires serious bandwidth capabilities and powerful, ever-expanding data centres just to maintain day-to-day growth. There are 39-million terabytes of storage deployed globally at the moment, by 2019 that figure will be over 89-million terabytes. Demand on IT will be like never before. IT service providers will have to have expert knowledge on maintaining current services with an eye to future technologies.
It will be interesting to see how these technologies progress and affect our daily lives. Predicting the future is a hard guess. But with many of these technologies maturing, it's hard not to see them expanding even more into our lives.